Sandy for Model Number RF263LXTT3 Husband recv'd shock while stirring food in pot. I recv'd shock from handle on microwave which is above stove. I had removed and cleaned drip pans, etc the night before. One of the 6" elements look like the "gasket" hear the prong is busted off. Would this cause a shock?
Answer Sandy, As we're sure you know, water and electricity don't mix. If there was a spill over or water in or on the element receptacles, you could cause a short and receive a mild shock if you're touching certain areas or portions of the range, especially an electric range. By now things should have dried out satisfactorily and shouldn't present a problem. If the shock is still present then you'll need to check for a pinched or damaged wire in the range. There is no "gasket" involved in the element or receptacle, you probably mean the metal separator near the end of the element assembly, they can come loose on occasion, but don't normally present a problem. You would need to replace the element if that is the case. Read More... Answered by AppliancePartsPros.com | Tuesday, November 11, 2014