Customer Questions and Answers for Surface Heating Element by Whirlpool

This surface heating element restores reliable heat to an electric cooktop burner so pots and pans warm evenly and predictably. Replace a failed element to bring consistent performance back to your range or smooth-top cooktop.

• Supplies heat to a single cooking zone on an electric range or glass-top cooktop
• Replaces an element that is open, shorted, or intermittently heating
• Common symptoms: burner won't heat, heats unevenly, or only part of the zone glows
• Helpful when there is visible damage or hot spots on the element

• Disconnect power at the breaker; allow the cooktop to cool completely
• Access the element by lifting/removing the cooktop or from below
• Move wires one at a time to matching terminals; reuse any mounting clips/brackets as required
• Support the glass top during service and avoid stressing or scratching the surface