Carolyn for Model Number GW395LEPS00 Hello, the buttons on the control panel stopped working out of the blue today. The display shows the correct time. None of the buttons works. The oven light comes on when the door is opened, and the cook top still works. We threw the breaker and let it sit for a while, hoping to resolve the problem, but the only thing that happened is the display now shows PF, which we expected. However, we can't get rid of the PF display since the controls don't work. With the panel completely unresponsive, the oven cannot be used. What part(s) do we need to purchase to fix the problem?
Answer Hello Carolyn. You need to check and make sure the control panel is not locked. The Control Lock shuts down the control panel pads (buttons) to prevent unintended use of the oven(s). When the control is locked, only the CLOCK, TIMER SET, TIMER OFF, and OVEN LIGHT pads (buttons) will function. The Control Lock is preset unlocked, but can be locked. To Lock/Unlock Control: Before locking, make sure the oven, Timer and Timed Cooking (COOK TIME on some models) are off. Press and hold START for 5 seconds, or until a single tone sounds, “LOC” and a picture of a lock appear on the display. Repeat to unlock and remove “LOC” from display. If the issue continues, replace the control panel W10122295. Read More... Answered by AppliancePartsPros.com | Monday, January 4, 2016