Customer Questions and Answers for Control Board by Whirlpool

Sarah, Your on track, "F5 E1 Door latch not operating" "1. Verify error code by pressing and holding CANCEL/OFF key for 5 seconds. Momentarily (less than 5 sec.) press CANCEL/OFF key again to remove error code display. 2. If the door is not latched (locked), ensure that it is completely closed. Press CLEAN then START/ENTER. Verify that the latch motor is operating. 3. Unplug range or disconnect power. 4. If motor did operate, check integrity of latch mechanism from cam/eccentric, through actuating rod, to latch pawl and door slot. Ensure that pawl aligns with the door slot. Correct any mechanical malfunction. Go to step 6. 5. If motor did not operate, check continuity of the latch motor and of electrical connections between oven control and door latch motor assembly. - If continuity is not present, replace door latch motor assembly. - If continuity is present, replace control. 6. Plug in range or reconnect power. 7. Put range into CLEAN mode to verify proper operation." As for the range not having a display or programming, you want to start at the control panel keypad assembly, check and make sure theres no damage to the ribbon betwwen the ERC and Touchpad assembly. Also make sure you have not lost power to the range. Thanks and Good Luck