Wayne G. for Model Number PUR 4396841. Water Filter We have a Kitchen Aid refrigerator we purchased new 7 years ago and we have consistently changed the water filter wit a PUR 4396841 filter. No problems. This time the first large cup of water was gray (like charcoal ?) then the water has been clear since. Is there a problem? Also the box appeared to not have been opened but there was not date stickers to apply and no instruction sheet enclosed. Should we be concerned with the water or filter?
Answer Hello Wayne. You are suppose to run at least 1 gallon of water through the new water filter. To get rid of sediments and air from the system, after that the water should be drinkable and no air present in the system. Thanks! Read More... Answered by AppliancePartsPros.com | Thursday, August 21, 2014