Dorothy for Model Number refridgerator filter 4396841 How does a new filter model #4396841 look like out from the box? I bought them from another supplier but they look like they have been used. The box was damaged, there was no installation instruction or reminder sticker set inside the box. Plus, the filter port is blue in color and loose. And, the filter has white powder all over the outside of the filter itself. How do I know if the filter is defective/damaged? I am thinking of returning it and buying new ones with you. Thanks - Dorothy Newberry
Answer Dorothy, As far as the sticker, we do not have information on reminder sticker coming with the part but for the ports, there should be 2 ports and are molded pieces that would not move around. Read More... Answered by AppliancePartsPros.com | Monday, January 5, 2015