Customer Questions and Answers for Whirlpool Everydrop Refrigerator Water Filter 3 by Whirlpool

MJB, If you're sure you have the correct filter assembly EDR3RXD1 for your model refrigerator, then make sure you're removing the covers and other components before you attempt to install the filter. Here's some help 1. Press the eject button to release the filter from the base grille. 2. Pull the filter straight out. 3. Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter. 4. Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place. NOTE: You can run the dispenser without a filter. Your water will not be filtered. Simply insert the cap all of the way into the base grille and rotate the cap until it is firmly in place. 5. Remove the protective covers from the O-rings. 6. Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged. 7. Flush the water system." The slightest misalignment can create an issue. If you still have a problem after rechecking everything and the installation of the filter, you will most likely have to replace the filter housing.