Jill L. for Model Number ED5VEXVB01 My filter came safe and sound, but I CANNOT get the cap off the existing filter. I push the white button, pull just as hard as I can, even moving the fridge with my pull. But I cannot get it off. Even sprayed WD-40 in there. What can I do?
Answer Hello Jill, While introduction of a petroleum product is not recommended, removal of the grille and the filter will be more accessible. You can use pliers to assist you in the removal of the cap and/or filter if necessary. Read More... Answered by AppliancePartsPros.com | Monday, February 1, 2016