Answer Hello Rodney. First you will want to make sure that you are getting 240V to the unit by testing the outer outlet prongs or the terminal box on the dryer. If you are getting 240V you could have a defective element WPY308612 or a open thermostat WP3387137, WP303396. You will need a multi meter MA-DM1 to test. Here is a link you can refer to for help with using a multi meter: http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html . Thanks! Read More... Answered by AppliancePartsPros.com | Wednesday, June 29, 2011