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Customer Questions and Answers for Glass Console (Black) by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM9536502
Manufacturer Part Number: 9782418CB

Color: Black. Other colors: For biscuit use 9782418CC, for white use 9782418CB.

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Questions & Answers

For Whirlpool Glass Console (Black) (Part Number: OEM9536502)

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Robert L for Model Number KGST307HBS8

We moved this range from one house to another, and I cleaned it before installing it. After cleaning it, I plugged it in to electricity (but not to the gas yet), as the oven door would not open. All the lights on the control board lit up for 2-3 seconds, as if they were "booting up". Then, it simply just said, "Control Lock". I pressed and held the #3 on the keypad for 3, 5, 10, even 30 seconds; same with the cancel buttons. Timer would not work as the manual says it should even in control lock status (howevr, timer lights up 2-3 seconds after first plugging in to electricity). In the end, I had to remove the back panel and jump 120v to the oven door lock actuator, and that finally opened. Back to the control panel and console, I removed them and inspected ribbon cables, jumper (P1-P3 etc) connectors, soler connections, and all looked OK. I jumped and disconnected oven door switch incase that was bad, because the manual said the oven door must be open to unlock the "Control Lock". Any advise on getting the control lock off? It's not worth spending hundreds of dollars on parts for this oven, and even eBay used parts are $100+. The only option I'm giving myself is to find a way to unlock it, if not, it's being donated. I've bought many parts off APP, and others off eBay; depends on how sensitive the part is. Thank you.

Answer

Robert, If the control will not unlock by pressing and holding the number 3 key then this will be a faulty console which will need to be replaced.

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Answered by AppliancePartsPros.com   |   Thursday, December 28, 2017

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