Penny March 08, 2022 for Model Number pboyd@merrymaids.net One of my maids scratched the face of the control panel on an older whirlpool electric self cleaning oven. The number I see on the door is PT. NO. 3196685 REV.REL. Do you sell the replacement panel for this range?
1 Answer Penny, We will need to have the model number of your range to be able to assist with your question. Read More...
Sheila February 11, 2021 for Model Number WDE350LVB02 I replaced the bottom element in my oven. Now when I set the oven to 350 degrees it keeps going up. The element stays bright red. HEELP
1 Answer Shelia, Based on the information provided I would check the oven sensor to make sure it is ok but, the issue sounds like the bake relay on the control board is stuck closed and would need to be replaced. W10769823 Read More...
Sheila February 11, 2021 for Model Number WDE350LVB02 We replaced the lower heating element and the stove beeps when it gets to temp but does not turn the heating element off. It is not the sensor and we cannot calibrate the stove
1 Answer Shelia, Based on the information provided I would check the oven sensor to make sure it is ok but, the issue sounds like the bake relay on the control board is stuck closed and would need to be replaced. W10769823 Read More...
Dave March 20, 2020 for Model Number kgsc308lsso Illumination of the control panel has been faltering lately but it could be restored with a rap of the knuckles. Now it's off. Could this be a loose connection, or do I need to replace 9782418cb?
1 Answer Hello Dave, You will first need to check all connections in case this is a poor connection. If connections are tight, the control board WP9782455 and power board WP9782435 will be in question. (The display board is powered by the low voltage transformer on the power board). Read More...
Andre January 07, 2019 for Model Number KGSC308LSS0 When we press Bake, Broil or Roast, the range initiates and when the temperature gets high (to the designated number, for example, Bake 177), the range turns off by itself beeping and giving an error code F1-E3. By pressing Cancel button it resets but when we want to restart the process it will not work. When we press for example Bake, it shows the temperature 177 but the below ON sign is not lit, and asks Start? When we press the Start button it beeps changing the temperature on the dial to 0 (the ON is still not lit) and asks again to start (over and over again). It takes a while to wait (cool it down) and several trials of pressing the buttons to get it finally to work. Keeping the console clean helps a little but not all the time. It also occasionally gives beeps when not in use. What may be the problem? Thanks
1 Answer Hello Andre, The fault code F1 E3 indicates a configuration mismatch. As per the tech sheet, you should check the configuration of the jumper change, freestand, electric switches or P3 pins 1 to 5 to make sure they have not been changed since power up. 1. Make sure harness to P1 connection is correctly installed per wiring diagram. 2. For jumper number 9754366 Red for model featuring exposed bake element without top light, it should be between P3-1 to P3-5. For jumper number 9754371 Black for a model with hidden bake element without top light, P3-1 to P3-3. For a model with hidden bake element with top light, there should be no jumper. 3. Run end of service sequence. Read More...
Ayu February 18, 2018 for Model Number 9782418CB where do we get the control board connectors for this panel?
1 Answer Ayu, The connectors that are on the ribbon harness that connect to the control board only come with the console and if you are needing the connectors on the control board itself you would need to get the control board. Read More...
Bill December 30, 2017 for Model Number KGSC308LSS0 The control console lighting (lettering) doesn’t get bright,but oven works ok. Can I just replace console?
1 Answer Bill, You could get the console which has the lettering and would be part number 9782418CB. Read More...
Robert L December 27, 2017 for Model Number KGST307HBS8 We moved this range from one house to another, and I cleaned it before installing it. After cleaning it, I plugged it in to electricity (but not to the gas yet), as the oven door would not open. All the lights on the control board lit up for 2-3 seconds, as if they were "booting up". Then, it simply just said, "Control Lock". I pressed and held the #3 on the keypad for 3, 5, 10, even 30 seconds; same with the cancel buttons. Timer would not work as the manual says it should even in control lock status (howevr, timer lights up 2-3 seconds after first plugging in to electricity). In the end, I had to remove the back panel and jump 120v to the oven door lock actuator, and that finally opened. Back to the control panel and console, I removed them and inspected ribbon cables, jumper (P1-P3 etc) connectors, soler connections, and all looked OK. I jumped and disconnected oven door switch incase that was bad, because the manual said the oven door must be open to unlock the "Control Lock". Any advise on getting the control lock off? It's not worth spending hundreds of dollars on parts for this oven, and even eBay used parts are $100+. The only option I'm giving myself is to find a way to unlock it, if not, it's being donated. I've bought many parts off APP, and others off eBay; depends on how sensitive the part is. Thank you.
1 Answer Robert, If the control will not unlock by pressing and holding the number 3 key then this will be a faulty console which will need to be replaced. Read More...
Larry August 20, 2017 for Model Number kgrt607hwh9 hard to read temp. on key board for oven , Do I need 9782418cb?
1 Answer Larry, This is a Glass control panel, with a keypad and lens attached to the underside/interior of the console. If someone used the improper cleaning solution or scouring pad, etc. the glas could have been damaged / distorted and the display could be difficult to read. Replace the control panel 9782418CB / 9782418cb and check to see if there is any moisture or condensation inside the console assembly. Read More...
Allen June 26, 2017 for Model Number KGST307HBS8 I just replaced the control board to the range. When I supply power I get an error code where the last digit is not a recognizable number (it looks like a combination of F2:E1 and F2:E2). None of the buttons on the touchpad work. What's this mean?
1 Answer Hello Allen. You will need to check and make sure the ribbon cable from the control panel is secured good to the control board. If not, you will get these error codes. Read More...