Andres for Model Number ex5100xs The cutting grid has 10,5 volts according to the schemetic, transformer is 115/8.5 volts. The wire grids feel warm but do not cut all the way thru. ice starts to build up
Answer Hello Andres. If the voltage is there, you will need to order and replace the cutter on the unit. Read More... Answered by AppliancePartsPros.com | Wednesday, November 18, 2015