Enrique R. for Model Number et1fhtxmq01 My refrigerator model that I put in keeps freezing over the drain hole. I have cleaned out the hole many times and defrosted the unit. What else could be the problem? And do you have a heat probe for it?
Answer Hello Enrique, Most of the time this indicates the freezer compartment is operating at too low a temperature. It can also be caused by a weak defrost thermostat WP4387503. If a defrost drain heater is needed, 819043 can be installed as long as it is trimmed so it cannot contact any plastic or metal parts as this can cause damage to the unit. Read More... Answered by AppliancePartsPros.com | Friday, September 18, 2015