K.D. I own a Kenmore 106.60962990 Refrigerator, it came with the home I bought in June. I have been having the same water backflowing into fridge compartment problem that others have described. I tried removing the accumulated ice twice, but the problem remained. It only occurred to me to check for a clogged drain tube after mentioning the problem to a family member. However, after doing more research, it appears as though this problem is a design flaw. Even if I clear the drain tube now, the problem will most likely come back again, unless I install one of these. I would think that the manufacturer should supply this part at no cost to the consumer.
Answer Hello K.D., While this is considered by some to be a design flaw, it is not always possible for man to control the laws of science. As an example, other manufacturers have had the issue with different design machines. I cannot go into any more detail on the causes from the design you have in your home since no model number was listed. I can tell you that in some cases the issue is caused by a short defrost cycle, a weak defrost thermostat, an air leak and even the unit settings can cause the issue under certain circumstances. Read More... Answered by AppliancePartsPros.com | Tuesday, September 22, 2015