Bob for Model Number Whirlpool Refrigerator GR2SHKXMT01 Over the past 5 years I have twice successfully fixed problem of water leaking from freezer down into refrigerator by wrapping copper wire around the defrost heater assembly into drain hole. Problem has recurred and it seems likely that the problem is not with the defrost heater assembly. Could this part solve the problem or is it time to get a new fridge?
Answer Bob, The 819043 probe, will work a bit better than a copper wire, but the idea is to keep the defrost drain opening in the trough from freezing. If you're sure the problem isn't a defrost heater issue, then you will want to remove the control panel and air tunnel cover and check the defrost drain tube for a restriction or blockage (hot water and a turkey baster work well) and check to make sure the drain tube in the compressor compartment isn't out of position allowing air to migrate up the tube and freeze the trough/tube. Read More... Answered by AppliancePartsPros.com | Thursday, April 20, 2017