Steve R for Model Number 106.71184100 Hi JC. My freezer drain continues to freeze over with ice, flooding the refrigerator. The defrost heater is working, at least some because the drain is freezing over with melt water. I have tried a home made heating strap (#12 ga copper wire) hanging onto the heater and extending down to the drain tube. It works partially, but eventually vibrations move the strap to the side and away from the tube opening. I have tried wrapping small florist wire around the heating element to keep it in place but so far this hasn't worked. I just ordered defrost drain kit (strap kind) and hoping that will correct my problem. My question are: Why has my defrost drain just started freezing over after all these years? Is the defrost heater just not hot enough any more and needs replacing? I know if the heater reads open with a meter, then it is bad. Is there a reading that will tell me if it is half bad and just not heating hot enough? Also, if I have the back panel off so I can watch the heating/defrost cycle, Is there a way to make it go into the defrost cycle so I can cut down on my wait time? Thanks for all your help and info!
Answer Hello Steve. Something has the drain tube clogged. Clear it out and make sure the freezer is not to cold. Should be around 0°. Read More... Answered by AppliancePartsPros.com | Friday, January 17, 2014