Casey B. for Model Number JCD2389GEQ Hello, While defrosting a frozen drain pain on our refrigerator, I noticed the defrost element was not secured on the evaporator coil. I suspected that to be odd. Are the clips that secure the defroster sold by themselves or are they all made on the evaporator assembly? I notice a wire clip in the parts listing but not sure were it attaches and might there's a detailed picture of the defrost heater properly attached to the evaporator coil. The fridge is in a remote location and I am wondering if the clips may have been broken of by the previous owner, and possibly should I order some parts to take back on my return trip? Thank you Kindly. You have a great Webb site and I will share this with all of my friends and Family. Respectfully Yours, Casey Bartlett
Answer Hello Casey, The defrost heater was originally designed to be held up by one of these clips WP67005457 in the middle of the bottom of the defrost heater. I was working for Maytag Corporation when these were being produced and all of us technicians complained that the defrost heaters were "drooping" after heating up several times. Their fix was telling the technicians to order two of the clips and put one on each end of the bottom of the evaporator to properly support the heating element. Of course the issue here is the fact that the heater, when "drooping", has malformed and two clips cannot be installed. If you force them on, the heating element being made of calrod material can crack and destroy the heating element. Therefore, if the heating element WP61006199 is malformed, it must be replaced to prevent melting the plastic liner in the freezer compartment. Read More... Answered by AppliancePartsPros.com | Wednesday, April 4, 2012