Answer Hiker, To remove the defrost heater, you will first need to remove the shelves and the rear cover in the freezer compartment. Once removed you will need to defrost the coils around the heater and remove the 2 screws at each heater bracket and remove the heaters. Install new heater and reassemble. Read More... Answered by AppliancePartsPros.com | Monday, June 17, 2013