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Customer Questions and Answers for User Interface (Pewter) by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18039639
Manufacturer Part Number: WP8558756

Color: Pewter

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Questions & Answers

For Whirlpool User Interface (Pewter) (Part Number: OEM18039639)

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Ted Bourret for Model Number GEW9250PW1

About a year ago I replaced the heat element in our Duet dryer. While doing that I cleaned out the entire internal portion of the unit. About 9 months ago (3 months later) the dryer wouldn’t function, it said “sensing” and wouldn’t run. I check the thermal fuse (part AP6008325) and found it to be bad. I purchased from AppliancePartsPro and replaced. Dryer ran for a couple months and then the problem appeared again. Check thermal fuse (bad) and also found Thermister (part AP6013514) to be bad. Purchased both, dryer ran for a couple months. The third time it quit I purchased thermister, thermal fuse, and Thermal Cut-Off Kit (part AP3094244). Both high limit thermostat and thermal fuse in dryer tested fine but I replaced them anyway. Dryer ran for 2 days. I haven’t checked but I’m confident the thermal fuse and the thermister are probably blown again. What do you think is my problem? When I replaced the heat element my wife said the dryer seemed to be extremely hot. Looking for some informed help here, and AppliancePartsPros have been good to me thus far. Thanks, in advance, for any advise you can provide.

Answer

Ted, Check the heater element and wires, make sure there are no arc marks inside the heater housing and the element or wires isn't "drooping" and touching any where in the cabinet. If the thermal fuse and the thermistor are both malfunctioning this would indicate an air flow problem(the thermal fuse opens at apprx. 200 dgrs.F.) and the air isn't flowing through the blower housing properly. Check and clean the exhaust vent pipe(s) and vent hood. Check the blower housing and duct for a build up of lint, and make sure the lint filter isn't clogged with fabric softener deposits/build up.

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Answered by AppliancePartsPros.com   |   Wednesday, October 11, 2017

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