Customer Questions and Answers for Ice Container (Ice Bin) by Whirlpool

This ice container (ice bin) stores ice made by the icemaker and interfaces with the dispenser drive to deliver cubes or crushed ice. Replacing a cracked or worn bin restores dependable ice storage and dispensing performance.

• Holds finished ice and guides it to the dispenser chute
• Engages the drive to move ice out when the dispenser is activated
• A cracked, warped, or stripped bin can cause no/slow ice dispensing or jams
• Damage may prevent the bin from seating fully or allow ice to spill/frost up

• Unplug the refrigerator or switch off power at the breaker before servicing
• Remove the old bin, clear any clumped ice, and seat the new bin so the rear drive interface engages—do not force
• Restore power and allow the icemaker to produce ice before testing dispensing