Siddharth P. for Model Number WRX735SDBM03 My ice container assembly is stuck solid, can't pull it out. When I was able to pull out I noticed a sheet of ice below the container assembly which causes the container assembly to get stuck. After I cleaned everything, it would work ok for a few hours, and then again it got stuck. The icemaker does make ice but it gets lumped and then gets stuck as big chunks could not be broken by the rotating shaft to come out. Can you let me know what could be the issue and how to fix it? Thank you
Answer Hello Siddharth, The ice formation was most likely caused by a poor ice door seal. Unfortunately, in every case I have seen with the ice formation that has caused the ice container to be stuck in so it cannot be easily removed, the cause was a warped door liner. This is only serviceable by replacing the complete door assembly 13107324SQ since the door liner is not available individually. Read More... Answered by AppliancePartsPros.com | Saturday, August 6, 2022