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Customer Questions and Answers for Refrigerator Ice Maker Kit by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM18049893
Manufacturer Part Number: WPW10190965

Ice maker stopped working or making ice? This refrigerator ice maker kit restores automatic ice production. DIY-friendly install in under an hour.

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Questions & Answers

For Whirlpool Refrigerator Ice Maker Kit (Part Number: OEM18049893)

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Eric M. for Model Number w10190965

We recently replaced our ice maker because the old-one was leaking inside the freezer. It was pretty simple, 3 screws and the wiring harness. The refrigerator is a 2005, and this is the first part I've had to replace. Since then the new ice maker is working producing ice, with no internal leaks. However the cycle seems very slow, (compared to when the whole unit was new). When the unit was new, it would fill the auger bin over night. Basically empty the auger bin into the bottom bin before I went to bed, and by next morning (8hrs) the auger bin was full again. In the last 6 months or so I'd say the old Ice maker was running notably slower as well, and then it got to causing a stream of ice to freeze from below the front of the unit into auger tray, so I figured it was time to replace it. Now in an 8 hour stretch with nobody taking any ice, the auger bin is only 1/3 full. The water supply seems UN-obstructed, as the door-valve flow works as before. Further more, I've taken a hair-dryer & coat hanger to freezer-side of the water inlet (trough) into the ice maker, and it appears unobstructed as well. Also I have shorted/jumpered the T to H connections and the motor-gear unit is rotating fine. Any help would be appreciated. Eric

Answer

Hello Eric, The ice maker actually has no control over how long it takes the water to freeze. I would suggest to check the condenser coils behind the unit. If they are restricted with a lint/dust build-up, this can cause the temperature inside the unit to be several degrees warmer which will adversely affect the ice makers' production cycles. You can also check the ice door with a flash light, (if light can pass, so can air). The door seals are also on the list of things to check. I have also had to remind customers in the past that checking on the ice maker causes a long cycle since, each time the door is opened, the longer it takes to freeze the water. As per the manufacturer, with the unit running at an average temperature of 0° to 10°F, if the doors are not opened for 24 hours, maximum ice production for a side by side is approximately 130 cubes. The crusher bin will actually hold over 300 cubes so your ice maker seems to be working as the manufacturer says it should. Be aware that dropping below 0° will cause a long harvest since this causes the ice maker to have issues with getting the frozen cubes out to re-fill.

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Answered by AppliancePartsPros.com   |   Tuesday, August 6, 2013

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