Customer Questions and Answers for Ice Container Assembly (Ice Bin) by Whirlpool

This ice container assembly stores ice in the freezer and interfaces with the dispenser to deliver cubed or crushed ice. Replacing a cracked or worn bin restores smooth, consistent ice dispensing performance.

• Holds harvested ice and mounts in the freezer or door for easy access
• Interfaces with the dispenser drive to move ice through the chute
• Supports cubed/crushed dispensing when equipped
• Common symptoms of failure: no ice dispensing, ice only crushes or won't crush, visible cracks or broken/stripped drive engagement

• Disconnect power to the refrigerator before servicing
• Remove the existing bin; empty any remaining ice and clear the chute
• Align the new container with the drive coupler and rails; slide in until fully seated
• Restore power and test ice dispensing (cubed/crushed if equipped)