Customer Questions and Answers for Latch, Door by Whirlpool

Hi Suresh. Are you are positive that the latch switch that is operated by the motor has the Blue and the Tan wires. And the door switch (on the latch assy.) has to have the Tan (with the orange) and the brown wire attached to it. If all of this is correct and you double check it with the wiring harness that was with the unit in the controls or under the top. This way the latch itself should "cycle" correctly as you enter and exit self clean mode. Does it cycle correctly? If so then the issue is either with a bad bake element part # WPW10207397,It should ohm out to approx. 11-18 ohms, not open or 0- ohms. Or if it bringing up a F-3 code the oven sensor is defective. It should ohm out to approx. 1,100 ohms cold. This cycles the control relays to keep the oven at proper temperatures. Is the oven giving any fault codes? If you are not getting 120 vac to one side of the bake element when the bake relay closes on the board you have a bad relay and will need to replace the control board. Part # WPW10438710. There is always 120 vac at one side of the element waiting for the relay to give the other half of the supply voltage. (240vac). Double check the house supply that there is not a loose connection at the terminal block or a tripped - half of a breaker only allowing 120 vac to the unit. At the terminal block you should get 240 vac between the 2- outer outer terminal studs. Then you need 120 vac from each side to the middle (neutral) with tight connections. Let us know if we can assist further. Thank You.