Customer Questions and Answers for Lid Lock Assembly by Whirlpool

Jim, F5E2 =Lid Lock Fault: Fault is displayed if the lid is in a locked state, but the lid switch is open; the control not sensing the strike in the lid lock. • User presses START with the lid open. • The main control cannot detect the lid switch opening and closing properly. The strike is not assembled correctly on the lid. • Lid lock bezel not installed correctly F9E1 – LONG DRAIN: Fault is displayed when the water level does not change after the drain pump is on for 10 minutes. • Is the drain hose or the drain pump clogged? Check the tub sump under the impeller for obstructions. • Is the drain hose height greater than 8'. Too much detergent, Check the pressure hose connection from the tub to the pressure sensor. Is the hose pinched, kinked, plugged, or leaking air? • Is the pump running?