Mark for Model Number WTW7800XL0 I received the replacement lid I ordered on Wednesday. I've read though that it's common for the lids to break. One person recommended removing the spring from the hinge. Of course, that would mean the lid will not stand up by itself. That prompts two questions: 1) Is that a viable solution to avoid having the lid break again in the future? 2) Do you have a video that shows how to remove the hinge spring, or can you explain the steps to do that? Thanks.
Answer Mark, We would not recommend you remove the tension spring from the hinge assembly. You'll most likely have more issues with the lid not staying up, or dropping and slamming down. There are no instructions for removing the spring, but it's not that difficult.Unplug washer or disconnect power. To remove the lid: Raise the lid and remove the two hinge pin screws from both sides and slide the lid off the hinge pins.Pull the hinge pin out of the hinge you are removing. Remove the top hex-head screw from the hinge you are removing. Raise the cabinet top. Remove the hex-head screw from the hinge mounting bracket, and remove the hinge from the cabinet top. Make sure the spring is in the "relaxed" position, use a pair of needle nosed pliers and remove the spring from the hinge assembly. Reverse the procedure and see what happens. Read More... Answered by AppliancePartsPros.com | Wednesday, September 6, 2017