Jack We thought we were having an issue with the control board as our Kitchen Aide Artisan would not stay on-we replaced the control board now we get no power at all Yes there is power entering the control board just not entering the machine
Answer Jack, A model number would be a big assist, we would be able to check and verify our recommendation(s). Based on the information you supplied, you most likely have a malfunction in the control panel / keypad assembly. But we can't be positively sure without the model number. Thanks Read More... Answered by AppliancePartsPros.com | Wednesday, June 18, 2014