Customer Questions and Answers for Lock Cam (Door Lock Mechanism) by Whirlpool

This lock cam is a small actuator that drives the appliance's door-lock mechanism. It translates the lock actuator's movement into a positive latch, helping the door lock securely when required and release correctly so cycles start and finish properly.

• Interfaces with the lock actuator and latch to engage and release the lock
• Wear, cracking, or rounding can cause the lock not to engage or to stick
• Common symptoms include a door/lid that won't lock or unlock, loose lock lever, clicking without latching, or door/lock-related error messages
• Restores proper linkage travel and switch actuation when the original cam is worn or damaged

• Disconnect power to the appliance before servicing
• Access the lock mechanism per your model; note the cam's orientation and any springs/linkages
• Install the new cam fully seated and ensure it engages the actuator and latch smoothly
• Reassemble, restore power, and test lock operation