John B for Model Number Whirlpool ET19RKXGT02 Our 14 year old Whirlpool Top Mount Model ET19RKXGT02 has a problem. The freezer freezes properly - well below 0, but the refrigerator temp hovers at 50 degrees. Air circulation from freezer to frig is poor. Ice cubes taste of chemicals. Water collects under freezer floor and freezes. Water drips from freezer into refrigerator, also collects beneath crispers. Suspecting the fan, I took apart the freezer area last week. The fan had fallen into it's frame and wouldn't turn so I fixed the fan, and also defrosted the freezer. Now a week later the same thing is happening. I adjusted freezer to 1 warmest setting, refrigerator to 4. Refrigerator is now running continuosly. Am wondering if having the fan not working has caused some electrical malfunction such as in the Defrost Bimetal or the Defrost Timer? Your advice is appreciated! Thank you
Answer Hello John. You need to thaw out the air duct and clean out the drain on the unit. The new fan motor can not circulate air when the duct is clogged with ice. Read More... Answered by AppliancePartsPros.com | Friday, November 28, 2014