Ted for Model Number WPL part number 2188869 Ice Dispenser motor does not work. There is no sound from the motor when dispenser button is engaged. However, the ice dispenser door slowly shuts when dispenser button is released. Water button dispenser button works and light can be turned on. The new motor I ordered and installed does not work after installation. I have multi-meter, but am unsure how to test power to motor connection. Where do I go next to identify problem. Could the motor still be the problem or is the problem upstream from the motor? Please advise on what to do next. Thank you!
Answer Ted, You will want to pull the dispenser cover off and look where the switch is located for the ice dispenser. Push the lever and see if it is making contact. If the switch moves in its location then the bracket will need to be replaced. If there is a control board on the bracket then you will want to look for warping on the ice dispenser side. If warped you will need to replace the bracket which comes with the control board. Read More... Answered by AppliancePartsPros.com | Friday, August 9, 2013