Customer Questions and Answers for Refrigerator Ice Dispenser Auger Motor by Whirlpool

Hello Cliff, The first thing you may want to check is the dispenser bracket assembly. To access the bracket assembly you will want to remove drip tray and using flat blade screw driver, slide under bottom of dispenser panel and pry out. This will pop the dispenser cover loose. At this point you want to check to make sure that the tabs holding switch in place on the dispenser bracket are not broken. You can check this by pushing in on the dispenser lever. If the switch moves replace bracket WP2180226.