Customer Questions and Answers for Circulation Motor by Whirlpool

Hello Ed, This sounds like there is another issue. The unit should be filling on a timed basis and the float switch should not be activating. You need to run the diagnostic mode and see if any fault codes come up. DIAGNOSTICS CYCLES AND RAPID ADVANCE SERVICE FEATURE: Pressing the following option keys in the sequence shown will either start the Diagnostics Cycle or turn on the Rapid Advance feature for stepping through customer selectable cycles: HIGH TEMP SCRUB - AIR DRY - HIGH TEMP SCRUB - AIR DRY --OR-- SANI RINSE-AIR DRY-SANI RINSE- AIR DRY If this key sequence is entered after starting a cycle, the Rapid Advance feature is turned on, which allows the operator to manually advance the currently running cycle, interval by interval, by pressing the Pots&Pans/Heavy or Anti-Bacteria/Cookware cycle key. If the above key sequence is entered with the dishwasher in Standby, the Diagnostics Cycle is started. The Diagnostics Cycle can be rapid-advanced, interval by interval, by pressing the Pots&Pans/Heavy or Anti-Bacteria/Cookware cycle key. All of this information is available on the tech sheet located in a plastic bag behind the kick panel.