Dave for Model Number 665.13692N411 I have a Kenmore Dishwasher that has stopped cleaning the dishes; it now makes a loud humming sound but doesn't sound normal and I don't hear the "washing" sound I'm used to. The error code was F8 E1, which indicates a drain problem. I ordered and installed a new drain pump, however, now am thinking this is likely the diverter motor. I don't want to keep ordering parts. How do I determine what's failing?
Answer Hello Dave, the fault code refers to the control not seeing the water level drop in the time allowed, the humming would be the drain pump running, The diverter motor is used for diverting the wash motor water flow to the different wash spray arms and has a different fault code. Since the drain pump was replaced and if having the same problem check down in the sump area for any blockage/debris at the drain pump inlet, also check if the drain hose is blocked internally, either would also cause the same problem. Read More... Answered by AppliancePartsPros.com | Wednesday, May 13, 2020