Jim January 07, 2026 for Model Number KDTM354DSS4 I’m looking for the part number for the seal that goes around the diverted motor shaft.
1 Answer Jim, thanks for asking. The manufacturer only makes the diverter motor seal/grommet available for purchase with the sump assembly. W10805015 Read More...
Ed May 26, 2025 for Model Number w10537869 I replaced the diverter motor, gasket and all. However, it is still leaking from the new diverter motor, right out of the bottom of the it. Any ideas?
1 Answer Ed, thanks for the question. Unfortunately, if the gasket did not solve the issue, you will likely need to replace the entire sump assembly. For assistance with the sump part number, we will need the complete machine model number. Read More...
Gordon June 10, 2024 for Model Number WDT720PADW2 I recently installed a used dishwasher that was not leaking and worked fine before it was installed. The diverter started leaking and I didn't know if this just needs a new seal since the diverter seems to be working correctly.
1 Answer Hello Gordon, thank you for contacting APP, If the seal is leaking where the sump meets the tub the Sump WPW10455268 will need to be replaced, there is also a seal between the Wash Motor and Diverter that can leak, this seal only comes as part of the Sump and Motor Assembly WPW10671941. Read More...
Rick February 12, 2024 for Model Number WDT780SAEM1 how do you know if the problem is a inlet valve or a diverter motor? My dishwasher doesnt sound like its getting any water. I start it and sometimes it sounds like its getting water and other times it isnt. I have heard that buzzing noise and grinding noise lately when i started having this problem.Where does a guy start? pump, diverter motor, inletvalve, control panel. When i started having this problem it stopped working on normal wash so i started using heavy wash cycle and it worked . now it doesnt work on any cycle. Any advice would be appreciated. It does drain so Im thinking its not the pump/drain motor. Bought this unit new 7 years ago
1 Answer Rick, You will want to check to see if there is water in the unit when the pump starts. If there is no water then test to see if there is 120 vac to the water valve when filling and if there is then the valve will be the issue. Read More...
David January 26, 2024 for Model Number WDT720PADW1 what is the lubricant supplied with the diverter motor Part Number AP5650272? Do you sell lube separately?
1 Answer David, unfortunately, the manufacturer does not list the specific grease used with the diverter motor W10537869 nor do they show a food-grade grease available separately. Read More...
Kenf November 23, 2022 for Model Number KDPE234GPS0 Food residue being left on dishes, which got me to trouble-shooting. Lower spray arm does not appear to be spinning/supplied with water. (Position noted; run for ten minutes; position unchanged.) If I am understanding the diagrams correctly, the diffuser/diverter controls whether water is supplied to lower spray arm or middle/upper spray arm, depending on position of the diffuser/diverter disc and its opening. In other words, the diffuser/diverter disc allows water to flow out of one port of the cover or the other, but water does not flow out of both -- and hence to the lower and middle/upper spray arms -- simultaneously. IS THIS UNDERSTANDING OF THE DRAWINGS CORRECT? Assuming this understanding is correct, how frequently is the diverter motor supposed to turn the diffuser/diverter from one position to the other? Every time I open the dishwasher while testing things and find the lower spray arm has not changed position, I pull the spray arm off and reach down into the port in the cover and find that port still blocked by the diffuser/diverter disc. This would be consistent with lower spray arm not getting any water, which would help explain dishes not getting cleaned. BASED ON THIS, I BELIEVE THE DIVERTER MOTOR IS SHOT. DO YOU AGREE?
Mg November 18, 2022 for Model Number Kenmore elite dishwasher 665.12773k310 My dishwasher isn’t getting water to the spray arms. I have checked the water source. Changed the float switch, replaced the inlet pump, cleaned the arms, and replaced the door latch. It runs through the cycle but no water.
1 Answer Hello MG, if the dishwasher is filling with water but the circulation motor is not running then it needs to be replaced W10894668, if it is running then the cause may be the diverter motor W10537869. Read More...
Jeff August 22, 2022 for Model Number WDTA50SAHZ0 My original problem what that dishes were not getting washed. Noticed that some water was getting added at the beginning of the cycle but nothing happened from that point. Replaced the inlet valve and that didn't fix my problem. I removed all the parts to expose the diverter motor to see if it is moving while the washer cycles. It does, but still do not get water pumped through that would drive the washer heads. Could this still be the diverter or am I missing something in my troubleshooting?
1 Answer Jeff, If there is no water circulating, this would most likely be caused by a circulation pump. Read More...
Glenn N August 15, 2022 for Model Number wdt710pahw1 Here is the scenario - after starting the dishwasher on the normal cycle, it filled and started to wash. I then held down the cancel button until the display indicated DRAIN. Then nothing, no water was being pumped out, no sound coming for the dishwasher. Checked both filters and found them a little dirty, but not dirty enough to stop water getting into the sump. Could it be the pump, or the diverter, or both, or something else? THANKS!
1 Answer Glenn, If the unit will not drain then you will want to test to see if there is 120 Vac getting to the drain pump. If there is, make sure that there are no clogs in the drain system and if not then replace the drain pump. If there is not then the issue will be with the main control board or wiring. Read More...
Dan May 14, 2022 for Model Number 665.14572N611 The clip on the diverter motor was broken. Would this cause the leak I see right under the motor? If so would a screw drilled in the "open" hole by the clip work to stop it? Thanks for your help!
1 Answer If the diverter motor is leaking the only solution is to replace it and the seal (which only comes as part of the sump assembly) if needed. Read More...