Tim for Model Number 10657704701 KENMORE ELITE SIDE BY SIDE REFRIGERATOR water dispenser working fine ,But Ice dispenser not working. I took out all the ice in the ice bucket just in case it was frozen solid causing the auger not to move. when you press the pad to dispense ice the motor runs for a second and then stops. the flap up inside opens and then after a few seconds closes. wondering if it is the Drive shaft that might be disconnected or is it the motor itself ? and do you make this repair from the front of the ice dispenser ? thank you
Answer Tim, If the dispenser motor runs for a second and then stops then most likely the motor is bad and would need to be replaced. You would access this by removing the drip tray on the dispenser and remove the 2 screws at the back of the dispenser under the drip tray. Once out you lift the dispenser assembly out to access the motor. You will need to remove the ice bucket and pull the shaft from the door to get the dispenser motor out. Read More... Answered by AppliancePartsPros.com | Wednesday, August 21, 2013