Customer Questions and Answers for Motor by Whirlpool

Hello Ramon, The problem is caused by condensation. The freezer compartment is either too cold or the ice door where the ice dispenses through the door is not sealing. You can check it with a flashlight. If light can pass, so can the air. The moisture from the room humidity will flow to the cold metal of the motor like a magnet and as soon as it condenses, it's in the freezer, so it will freeze. This is how the motor is stopping. If the moisture isn't getting in through the ice door, it has to be that the freezer is running below 0°F. This makes the room temperature water that fills the ice maker evaporate and it is also drawn to the metal parts of the motor. The motor does not need to be replaced. All you need to do is determine whether the freezer is below 0°F or the ice door is leaking air.