Steve for Model Number JS48SEDBDA I recently purchased a new damper because my damper failed when I ran the test. I was able to open it during the test, but it didn't move or make noise when I ran the close test. The new damper is doing the same thing. It opens, but doesn't close. What else could be the problem. What other part can be related to this problem. My original problem was that the refrigerator would get super cold. Way below my set temperature while my freezer would get to the correct temperature, but would warm up and cool back down to set temp.
Answer Hello Steve. You will need to check all the wiring to the damper and if it is good, replace the board that powers the damper in the unit. Read More... Answered by AppliancePartsPros.com | Monday, February 17, 2014