Answer Hello Andy. If there is power to the drain pump, and it does not drain, and the hose is not clogged, you will need to replace the pump on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Monday, August 19, 2013