Chris for Model Number HAV4657EWW I have a Maytag HAV4657EWW - purchased in 2004. The machine was very noisy on spin cycle, and was not spinning fast enough to get all of the water out of the clothes. Clothes were still dripping wet. I got a new thrust bearing kit and installed it. This stopped the noise, but the tub is still not spinning fast enough. When I spun the transmission wheel counterclockwise, I did not get any resistance - the wheel spins pretty freely in either direction - the brake cover did not move at all. I used the thin washer that came with the kit b/c a thin washer was originally on the machine. I tried putting the thick washer on after I saw the wheel had no resistance, but I could not get it to go on. Maybe I didnt try hard enough. I don't see why the washer thickness would make a difference in whether or not the wheel has resistance. When I stuck a screwdriver into the slot on the white bottom cam and turned the wheel, THEN I could feel the spring engaging and offering resistance. Don't know if this means anything - but directly under the machine was lots of black dust - all over the floor, and statically clinging to the underside of the machine - mainly around the motor and the transmission. This "dust" is really messy and smears easy. I had thought this "dust" was the belt disentegrating, but the belt looks just fine. Then I thought maybe this was from the carbon motor brushes - but the motor runs just fine. I am thinking it's either the brake or the transmission. If its the brake, what parts would I need? I looked at the schematic on your website and did not see nay parts that looked like they would ever fail. Maybe the "Brake Roto"?The snubber ring wouldn't have anything to do w/this, would it? Any suggestions? Thank you?
Answer Hello Chris. Based on the information you provided, it sounds like the transmission 35-6615 is bad and will need to be replaced. Read More... Answered by AppliancePartsPros.com | Monday, March 24, 2014