John for Model Number ED22TQXFW00 I had a live chat with Angela earlier and she could not answer my scenarios. I can hear the solenoid engage when someone else activates the water dispenser. I replaced the ice door in my Whirlpool today and turned the water back on but no flow. The ice dispenser turns when I use that lever, but no water filling the automatic ice maker and no water for the water dispenser. The line is not frozen since the refrigerator has been off for over a month. Before I order the replacement water valve I would like to make sure that is the problem. Should I be able to hear a properly working solenoid when the switch on the water dispenser is engaged? Thank you.
Answer Hello John, First of all you need to know that the water dispenser and the ice maker are not related. They are completely separate water lines and electrical circuits. That being said, you need to make sure the water supply to the unit has proper water pressure and there are no kinks in the water line. If you hear the water valve solenoid energize when power is applied, the issue will be the water valve. Now in reference to the ice dispense, if there is ice in the bin and the ice door is opening but ice will not drop, you should remove the ice bin and hold the door switch in and operate the ice dispense paddle. If you can hold the yoke when it is trying to turn, either it or the threads on the motor shaft are stripped. Let us know if we can assist you further. Read More... Answered by AppliancePartsPros.com | Wednesday, January 15, 2014