Customer Questions and Answers for Dual Water Inlet Valve by Whirlpool

Hello Khan, You should remove the water line at the bottom of the door and put it in a shallow pan and see if water will dispense into it, with the freezer door switch closed. If not, you can remove the output line from the water valve and hold the water valve over a pan and have someone try the dispense. If it will now dispense from the valve, the water tank in the bottom of the fresh food compartment is frozen. Pointing a hair dryer at it for about 15 minutes will thaw it out. The fresh food setting should be set one number COLDER and the freezer setting to one number warmer to prevent it from freezing again. If water still didn't come out of the4 water valve, verify voltage is getting to the valve. If it is, replace the valve WP2188542. If not, you need to go to the dispense area in the front of the freezer door and check the dispense bracket WP2180226 for broken micro switch mounting pins.