Customer Questions and Answers for Solenoid by Whirlpool

Rick, Yes, the shifter solenoid activates the shifter arm, which activates the chopper blades . When cubed ice is selected, the solenoid activates, and allows the bin to dispense cubed ice. When the crushed ice is selected, the solenoid remains inactive and the cubes are forced through the chopper blades abd the cubes get crushed. Check and make sure the end of the shifter arm is mounted to the bin properly and the end of the shaft is inside the "yoke" 61005844 opening of the solenoid assembly, before you replace the parts. Thanks and Good Luck