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Customer Questions and Answers for Suspension Spring by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM18017301
Manufacturer Part Number: WP21001598

The Suspension Spring is an OEM part for Whirlpool washing machines. This spring plays a vital role in supporting the washer tub, helping to absorb shocks and vibrations during the washing and spinning cycles, ensuring smooth and stable operation. Can also use Spring Kit (6) part number 12002773

Causes of a bad suspension spring can include wear and tear over time, excessive loads that overstress the spring, or corrosion and rust that weaken the spring’s integrity. Damage due to improper handling or installation can also affect its performance.

Symptoms of a bad suspension spring include:

  • Excessive shaking or vibrating of the washing machine during operation
  • The washer tub being off-balance
  • Loud banging or thumping noises during the spin cycle
  • The washing machine moving or "walking" during use

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Suspension Spring (Part Number: OEM18017301)

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Tim for Model Number PAV3100AWW

The washer will agitate, but will not spin. The thrust bearing kit was replaced. The white plastic collar and the roller bearing was completely shot, the plastic collar was completely ground up and gone. However, it will still not spin out after the new thrust bearing was installed. I tried both the thin and thick washers separately, but still won't work. Trying to figure out if its the brake or the transmission. Advice on how to do that? When it's in the spin cycle the shaft going up to the transmission spins freely, but the tub does not. At the very initial engagement of the spin cycle, the tub will spin around about an inch or so, then it seizes up. Can rotate it all by hand while it's in the spin cycle. No unusal noise or burning smell. What else can I do to troubleshoot it without tearing into the brake (don't have the special tool)? Might be unrelated, but the first thing that went wrong was that the tub would not stop filling and it was leaking. Discovered that the small hose on the back of the tub about half way up that goes to the pressure switch had come off the tub. Fixed that. Is it possible that transmission seized up suddenly throwing the tub sideways pulling this hose off and then tore up the thrust bearing?

Answer

Tim, It is very unlikely that the transmission seized up causing the pressure hose to pop off. The tub getting off balance will cause the tube to pop off. As for the issue with the tub not spinning. The most common cause has already been corrected by replacing the thrust bearing. What you will want to check is if you turn the thrust bearing counter clockwise for the spin, you should see the brake lift. If the brake does not lift then the transmission is the most likely cause for the issue.

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Answered by AppliancePartsPros.com   |   Tuesday, July 29, 2014

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