Customer Questions and Answers for Washer Suspension Rod Kit by Whirlpool

Hello Carrie, The manufacturer recommends to always replace all of the suspension rods if any need to be replaced since the springs need to have the same tension to prevent an out-of-balance condition. For individual balls and bushing we would need to ask you to please post a new question including the model number from your units' I.D. tag so we can recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter.