Customer Questions and Answers for Thermal Cut Off by Whirlpool

Hello Kevin, This unit will need to be put into the diagnostics to pull the fault codes. This is fully explained in the tech sheet. This is normally located inside the control panel. 1. Be sure the dryer is in standby mode (plugged in with all indicators off, or with only the Done indicator on). 2. Select any one button (except Power) and follow the steps below, using the same button (remember the button): Press/hold 2–5 seconds, Release for 2–5 seconds, Press/hold 2–5 seconds, Release for 2–5 seconds, Press/hold 2–5 seconds 3. If this test mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with 88 showing in the Estimated Time Remaining two-digit display. The codes are explained in the tech sheet also.