Answer Sam, if the ice is forming a slab on the floor of the freezer, this would be from a clogged defrost drain that would need to be cleared. If the ice forming is like snow in a specific spot on the side, top, or bottom, this would be an air gap in the door seal that would need to be corrected. Read More... Answered by AppliancePartsPros.com | Thursday, July 7, 2022