Ken for Model Number PAV2300AWW The shaft and auger separate and the auger floats up. With a new part, 21001878 the same thing happens. Is the part defective or am I missing something?
Answer Hello Ken, The screw should be installed after the top half of the agitator is installed. It should aid in the retention of the auger post. Read More... Answered by AppliancePartsPros.com | Tuesday, August 19, 2014