We found the e-mail with our paperwork & got on-line to see if you had a handle for our Microwave we had bought about a year and a half ago. The website was very easy to go through and we found the part we needed right away. We loved the compatible check to make sure the part was the right one. We ordered the part we needed and checked to see how to install it when we received it. This was so very helpful, we couldn't have done it without the information given. We thought it might be very complicated, but turned out it was very simple to fix. We received the part in just two days & my husband had it all fixed in just a very short time. Thank you so much for the fast & courteous service, which is very much appreciated, especially now days. If we ever need anything again, we'll be sure & contact you, as everything was so much less stressful than we thought it would be. Thanks again!!