I searched GE for the parts, agitator and coupler ( MUCH more expensive at GE!). Web searched for parts and found Appliance parts pros and ordered the parts (same exact part numbers) watched the video they have posted on the same page, BTW THANK YOU VERY MUCH for adding the softener cup doesn’t come with new agitator so I pulled the old one out of broken part! I don’t think the GE site said that in description. Parts were supposed to be here in about a week and a half so I made arrangements to do laundry at daughters house, BUT THURSDAY four days after ordering, the parts were delivered!!!!!! Saturday, yes 1 week later, I put the coupler in washer tighten it down with wrench and pushed on new agitator. DONE in less than 5 minutes!!!! Started washing clothes and went about my Saturday chores. Worked GREAT!!! THANK YOU SOO MUCH!!!! Just an added note I am a woman of 52 years, who just didn’t want to call the repair person.