In the How to fix it your self section of Questions and Answers, your answers for removing the Base Spray Arm is incorrect. It states "just stick a screw driver into the base spray arm from inside the tub and turn", that does not work. Their are 2 tabs that in gauge the base spray arm with the tub. A 4 prong round wrench is required to insert from the bottom into the pump connector and turn the nut that sits inside.